Site Help and Support

Brief Description

RDI Xtract provides online documentation, telephone and email support for RDIXOnline.

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User Guide

The User Guide is a how-to manual for RDIXOnline users. Topics explored in this document include: general site navigation; creating user accounts; signing-in; user administration; placing orders; and case tracking.


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User Guide (2.08MB)

The RDIXOnline User Guide is an Acrobat PDF (Portable Document Format) file. PDF files are viewed with free Acrobat Reader software from Adobe. If you do not already have Acrobat Reader installed on your computer, you'll need to download and install it. You can do this by clicking on the "Get Acrobat Reader" button below. A new window will open with instructions for downloading and installing Acrobat Reader. Acrobat Reader is available for Windows, Macintosh, and a variety of other computer platforms.

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For help call the IT Support Desk at 866-338-1506 or send an email to

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